Mum demands refund as son’s school Kickers fall apart after just days of wear
A mum was left fuming after her son’s new school shoes fell apart after just days of wear.
Dominique Scully purchased two pairs of the Kickers for £74, for her two boys, including her five-year-old son, Adam.
But the 32-year-old told Stoke on Trent Live that Adam came back with holes in his shoes within days of him returning to school in September.
She purchased the shoes from Wynsors World of Shoes, in Hanley, after seeing advertised.
Dominique says she bought the shoes just before the start of this academic year – after binning an old pair from Clarks that had lasted a year.
The mum-of-two, from Bradwell, Newcastle-under-Lyme, Staffs added: “Adam came out of school with two holes in his shoes. All the stitching had come out of both the front of the shoes.
“I’d just chucked his pair from Clarks away a week before he started school – and they had lasted him all year.
“I was really mad. I’ve been able to buy him another pair of shoes but what about the other people who haven’t got the money to go out and pay for another pair of shoes.
“I’ve bought stuff from there before and it’s been fine. I couldn’t believe it.”
Now the 32-year-old is locked in a dispute with the store – after sending the shoes to its quality control team.
She was allegedly told by Kickers that the complaint is between her and the store – but claims it remains unresolved with the scuffed-up shoes still in the shop.
She added: “The shoes have the red and green tags at the back – and even one of those had come out as well.
“They were really worn down. I am shocked and for them to tell me they are not going to give me a replacement or refund is disgusting. It’s not right. I want a refund. I’ve had nothing.”